How do I choose between freelancer and agency?
A practical answer on freelancer vs agency, written from projects I have actually shipped rather than from a spec sheet.
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Freelancers often provide more direct communication and lower costs, while agencies offer larger teams for massive, multifaceted projects.
In More Detail
You are buying different things. With a freelancer you buy one person's attention and talk to whoever writes the code, so decisions are fast and context is never lost in a handoff. With an agency you buy a process and a bench — project management, cover when someone is ill, several disciplines at once — and accept a layer between you and the work.
The risk each carries is worth naming. A freelancer is a single point of failure: if they become unavailable, the project stops. An agency's risk is that the person who sold you the work isn't the person doing it, and quality varies with who is free that month. Either way the protection is the same — documentation, a repository in your own account, and a handover you could give to someone else.
What This Means For Your Project
The real deciding factor is usually project size and your own availability for direct involvement — a freelancer works well when you want to be closely involved in decisions; an agency suits a hands-off, larger-scope engagement.
If this came up while you were scoping a project: the services page lists what I build, pricing publishes real starting figures, how I work covers cadence and timezone overlap, and the case studies show the stack and timeline on eight real projects. Unfamiliar term? Try the glossary.
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